Question 1

How often should I book a session?

Accepted Answer

That depends entirely on how much support you think you need.   On average, I recommend one session per week initially and then recommend spacing out sessions as you become stronger and more capable. We have a nice long chat about this during the consultation call and I make sure to check in regularly so that I know you are getting the most out of our sessions.

Question 2

How long will I need coaching?

Accepted Answer

Again, this is totally dependent on you. I usually say the average for coaching is between 6 weeks and 6 months depending on your goals. However, life is fluid and circumstances change so those avergaes vary per client.

Question 3

Why do you give out homework?

Accepted Answer

This isn't school, but it is about learning.    You might have wondered how coaches and therapists fix your life? Do they have secret powers and psychic abilities?   No. No they don't.    You are the only person who knows what you need. And my magic lies in giving you the ability to figure out everything you need to know about yourself so that you can make those all-important decisions and reach your goals. To do that, I need to get you thinking.   Your "homework" is unique to you and to each session. It is designed to support you and help you find clarity in your life.

Question 4

Is there a cancellation charge?

Accepted Answer

If you cancel a session giving at least 48 hours notice no charges will be made. If you give less notice or don't attend the session then the full hour will still be charged or deducted.

Question 5

What if I'm late to a session?

Accepted Answer

Sometimes life just gets in the way, right? I get that and I try to be as accomodating as possible.   I want us both to get the most out of our sessions, which is why they are one hour long. If you turn up late I won't be able to extend the session because I have other clients and commitments. So depending on the situation, we can either continue the rest of the hour from when you enter and have a shorter session, or write the session off.    If you are more than twenty minutes late, it is not possible to continue a shorter session and it will count as a no show.

Question 6

What if I book and then change my mind?

Accepted Answer

Listen, I take my mission very seriously. I want you to be the best you can be and if coaching doesn't work for you then I don't want to take your money or waste your time. Depending on how many sessions you've had and how much you have paid we can discuss refund options. I try to always refund as much of any purchases made but that depends on the individual situation, how much notice I've been given and how far into each package we are. Please contact me to facilitate cancellations and refunds.

Question 7

How is my information used?

Accepted Answer

I am registered with GDPR and will keep all information confidential. I do not share any of your personal details outwith our coaching sessions. Although our sessions are happening virtually, they are private and will remain that way.    Noticed some of my testimonials are anonymous? Anonymity is incredibly important to me. I'm not hear to tell the world you need coaching, I'm just hear to coach. The only way someone will know you are one of my clients is if you choose to tell them. You are always in control.    There are, however, exceptionally rare circumstances where I would need to share your information with others. A classic example of this would be if you share your intent to harm someone else. You will be notified in advance should it be necessary to share your information.

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